We Just Clean ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the cleaning, lawn care, pressure washing and air-conditioning services we provide across Trinidad & Tobago and Barbados.
We collect information you provide directly — such as your name, email address, phone number, service address and payment details — when you request a quote, make a booking, create an account or contact us. We also collect limited technical information automatically, such as your device type, browser and pages visited, to help us improve our website.
We use your information to schedule and deliver services, process payments, respond to enquiries, send booking confirmations and service updates, and improve our offerings. With your consent, we may send occasional promotional messages, which you can opt out of at any time.
We do not sell your personal information. We share it only with trusted service providers who help us operate — for example, payment processors and scheduling or booking software — and only to the extent needed to perform their function. We may also disclose information where required by law.
We use essential browser storage to keep our booking and live-chat features working securely and to remember your privacy choices. Optional analytics storage is used only after you select “Accept analytics.” You can review or change your choice at any time using the “Privacy choices” button on the website.
If you accept analytics, we use a random browser-tab session identifier that expires after 30 minutes to count website sessions and whether chat is opened. These measurement events are processed through Auntie Lizzie for We Just Clean Trinidad and retained for up to 90 days, with daily removal of expired records. They do not include your name, contact details, chat messages, page addresses or search terms. Choosing “Essential only” stops future measurement and removes the analytics session identifier from your browser; it does not prevent you from booking or using chat. Standard hosting security logs are separate from these analytics events.
With your renewed analytics permission, we load Google Analytics for this Trinidad website (measurement ID G-D8VDXMK35G) and a separate Google Ads tag (GT-PBS3LBV6, destination AW-10796237597). Google receives visit and device information and may store analytics cookies. Our page-view code omits URL query strings, fragments and referrers and does not send chat text or contact fields. This Google measurement is separate from the limited first-party analytics described above and its 90-day retention period. We keep advertising storage, advertising user-data consent and ad personalization denied, and disable Google signals in this installation. We do not add booking, purchase or signup conversion events here. Google processes information under its own policies: How Google uses information from sites that use its services.
We ask again when the analytics choice changes or after 180 days. Select “Essential only” in “Privacy choices” to disable this Analytics measurement and deny Google consent; subsequent page loads will not load the Google tag. Code already loaded in the current page may still make consent-status requests. You may also clear existing cookies through your browser settings. The external Google reviews widget loads only with analytics permission; reload the page after withdrawing permission to unload an already-open widget.
Our booking, quote-request and chat features are provided through the Auntie Lizzie platform. Information entered into those features is used by We Just Clean to respond to your request, arrange and deliver services, communicate about your booking, and process any payment you authorize.
Our website chat may use a clearly identified virtual assistant to provide an immediate, general response and guide you to booking, quote or staff support. The text of your message and limited recent chat context may be processed by OpenAI to generate that response. We do not include the name, email address or phone number stored in the chat contact fields in that AI request. Do not enter payment-card details, passwords, medical information or other highly sensitive information in chat. Our office team can review and continue the conversation.
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing communications at any time. To make a request, contact us using the details below.
If you have any questions about this policy, contact us at info@wejustclean.co or (868) 226-4999.